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Crisis in Tech: Who Can Save Companies When Execs Go Off the Rails?

"Too many digital leaders have lost their minds," Kara Swisher recently wrote, citing some frightening examples of poor leadership. Swisher pointed to the solution adopted by Marc Benioff, CEO of Salesforce, who hired a chief ethical officer -- but I think that would just repeat the mistake we made with chief risk officers around a decade ago. What happened was that the risk managers had responsibility but no real authority, so while they were viewed as some kind of shield, they were in effect more like sacrificial goats.

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