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Providers Game System to Boost Broadband Speeds

Measuring Broadband America, a 10-year-old FCC program to ensure that Internet service providers deliver on their connection speed promises to consumers, has become unreliable. Companies including AT&T, Cox, Comcast and Verizon reportedly have been employing tactics to make their performance numbers look better than they actually are. For example, when the FCC informs a company which households will be tested, the company will prioritize service to those households to boost their speeds.

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